{"id":217872,"date":"2022-08-15T12:00:32","date_gmt":"2022-08-15T11:00:32","guid":{"rendered":"https:\/\/www.transcend.org\/tms\/?p=217872"},"modified":"2022-08-11T04:09:06","modified_gmt":"2022-08-11T03:09:06","slug":"sleeping-at-the-wheel-the-uber-files-the-media-and-the-coup-against-labor-rights","status":"publish","type":"post","link":"https:\/\/www.transcend.org\/tms\/2022\/08\/sleeping-at-the-wheel-the-uber-files-the-media-and-the-coup-against-labor-rights\/","title":{"rendered":"Sleeping at the Wheel: The Uber Files, the Media, and the Coup against Labor Rights"},"content":{"rendered":"<blockquote>\n<div class=\"entry-summary hentry-wrapper th-highlighted-summary th-text-primary-dark th-text-xl th-w-single-view md:th-px-4xl sm:th-px-lg th-px-base\"><em>Uber\u2019s entire model has been about breaking\u2014if not smashing\u2014labor law (and worker power) through systematic misclassification.<\/em><\/div>\n<\/blockquote>\n<div>\n<div id=\"attachment_217873\" style=\"width: 310px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.transcend.org\/tms\/wp-content\/uploads\/2022\/08\/Labor-rights-uber.png\" ><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-217873\" class=\"wp-image-217873 size-medium\" src=\"https:\/\/www.transcend.org\/tms\/wp-content\/uploads\/2022\/08\/Labor-rights-uber-300x182.png\" alt=\"\" width=\"300\" height=\"182\" srcset=\"https:\/\/www.transcend.org\/tms\/wp-content\/uploads\/2022\/08\/Labor-rights-uber-300x182.png 300w, https:\/\/www.transcend.org\/tms\/wp-content\/uploads\/2022\/08\/Labor-rights-uber.png 585w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-217873\" class=\"wp-caption-text\">Image by Craig Clark from Pixabay<\/p><\/div>\n<\/div>\n<div><\/div>\n<div>\n<p><em>9 Aug 2022 &#8211; <\/em>The recent reporting&#8211;<a href=\"https:\/\/www.transcend.org\/tms\/2022\/07\/the-uber-files\/\" ><span class=\"s1\">The Uber Files<\/span><\/a>&#8211;a series of 124,000 communications, dated from 2013 until 2017, that <a target=\"_blank\" href=\"https:\/\/www.icij.org\/investigations\/uber-files\/uber-lobbyist-whistleblower-mark-macgann\/\" ><span class=\"s1\">Mark McGann<\/span><\/a>, one of Uber\u2019s top lobbyists, leaked to <i>The Guardian<\/i>\u2014has shed light on the company\u2019s strategies to gain global prominence during its nascent years. McGann and the many reporters working on the project through the <a target=\"_blank\" href=\"https:\/\/www.icij.org\/about\/\" ><span class=\"s1\">International Consortium of Investigative Journalists<\/span><\/a> are commendable for their efforts to bring this history to public attention. Still, the reporting elides a much larger story about the rise of a new model of labor relations being implemented throughout the globe, and workers\u2019 efforts to stop it.<\/p>\n<p class=\"p1\">Founded in the wake of the global financial crisis, Uber Technologies worked to take advantage of widespread unemployment, decades of neoliberal policymaking, and advances in geolocative and algorithmic technologies to \u201cdisrupt\u201d the locally owned and highly regulated global taxi industry. With a lean model that pushed capital expenditures and risks onto its workforce, Uber and \u201cthe gig economy\u201d upended transportation throughout the world. By the time Uber went public in 2019, it had established a firm global presence and a valuation of $76 billion.<span class=\"Apple-converted-space\">\u00a0 \u00a0<\/span><\/p>\n<p class=\"p1\">The Uber Files reporting shows that Uber broke into tightly regulated markets by <a target=\"_blank\" href=\"https:\/\/www.theguardian.com\/news\/2022\/jul\/12\/they-were-taking-us-for-a-ride-how-uber-used-investor-cash-to-seduce-drivers\" ><span class=\"s1\">subsidizing cheap rides<\/span><\/a> and offering bonuses to drivers with investor cash, only to eliminate those subsidies and slash driver pay once they established market dominance. To maintain operations, the company <a target=\"_blank\" href=\"https:\/\/www.thenation.com\/article\/society\/uber-leak-economists\/\" ><span class=\"s1\">bought off academics<\/span><\/a> to spin lawmakers and the media. Uber representatives had secretive meetings with <a target=\"_blank\" href=\"https:\/\/www.theguardian.com\/news\/2022\/jul\/10\/emmanuel-macron-secretly-aided-uber-lobbying-drive-france-leak-reveals\" ><span class=\"s1\">Emmanuel Macron<\/span><\/a> and <a target=\"_blank\" href=\"https:\/\/www.theguardian.com\/news\/2022\/jul\/10\/uber-files-leak-reveals-global-lobbying-campaign\" ><span class=\"s1\">convinced Joe Biden<\/span><\/a> when he was vice president to amend his speech at a World Economic Forum meeting. When regulatory threats did come, the company used a <a target=\"_blank\" href=\"https:\/\/www.theguardian.com\/news\/2022\/jul\/10\/uber-bosses-told-staff-use-kill-switch-raids-stop-police-seeing-data\" ><span class=\"s1\">\u201ckill switch\u201d<\/span><\/a> to hide information from the authorities.<\/p>\n<p class=\"p1\">Uber doesn\u2019t just break laws or act unethically. Their entire premise, in the words of an Uber operative, is <a target=\"_blank\" href=\"https:\/\/www.politico.com\/news\/2022\/07\/10\/uber-investigation-global-expansion-00044914\" ><span class=\"s1\">\u201cjust f\u2014ing illegal.\u201d<\/span><\/a> Some <a target=\"_blank\" href=\"https:\/\/www.nakedcapitalism.com\/2022\/07\/hubert-horan-and-izabella-kaminska-can-uber-ever-deliver-part-thirty-the-uber-files-are-not-the-uber-expose-you-are-looking-for.html\" ><span class=\"s1\">argue<\/span><\/a> Uber is \u201cnot a business proposition\u201d but \u201ca political coup\u2026<span class=\"s3\">to seize control of a portion of urban transport infrastructure from the voters and taxpayers.\u201d <\/span><\/p>\n<p class=\"p1\">But more fundamentally, Uber\u2019s entire model has been about breaking\u2014if not smashing\u2014labor law (and worker power) through systematic misclassification. Despite the power Uber exercises over its workforce, they deem drivers \u201cindependent contractors\u201d to exempt themselves from minimum wage and other workplace protections. As an organizer with <a target=\"_blank\" href=\"https:\/\/www.drivers-united.org\/\" ><span class=\"s1\">Rideshare Drivers United<\/span><\/a>, I\u2019ve heard repeatedly how Uber regularly changes the terms of work in response to ever-shifting supply of drivers and demand from passengers with no mileage rate too low. In the meantime, they charge their workforce extortionary commissions, often well over 50 percent, supposedly for providing the service of connecting drivers to passengers.<\/p>\n<p class=\"p1\">This assault on labor rights is part of the broader white supremacist, authoritarian attack on democracy. <span class=\"s3\">As the app-based workforce is largely comprised of BIPOC workers, <a target=\"_blank\" href=\"https:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=3855094\" ><span class=\"s1\">Uber continues the history of racialized workers<\/span><\/a> <\/span>locked into second-class labor categories and denied collective bargaining rights. Uber keeps these drivers working often over 60 hours a week, chasing \u201csurges\u201d and \u201cbonuses\u201d based on data collected through surveillance technologies, in the hopes that they will clear a net income after paying for gas, car maintenance, and insurance. In the meantime, taxi drivers have gone into <a target=\"_blank\" href=\"https:\/\/www.thecity.nyc\/2021\/11\/3\/22762650\/nyc-taxi-driver-medallion-debt-bailout-ends-hunger-strike\" ><span class=\"s1\">enormous debt<\/span><\/a> and in some cases have been driven to <a target=\"_blank\" href=\"https:\/\/www.nytimes.com\/2019\/12\/23\/nyregion\/nyc-taxi-suicides.html\" ><span class=\"s1\">suicide<\/span><\/a>. Upon hearing of potential threats to Uber driver safety from French taxi drivers, former CEO Travis Kalanick expressed glee over the intra-class conflict he fomented: <a target=\"_blank\" href=\"https:\/\/www.theguardian.com\/news\/2022\/jul\/10\/violence-guarantees-success-how-uber-exploited-taxi-protests#:~:text=Kalanick\" s%2520startlingly%2520frank%2520reply%2520suggested,Violence%2520guarantee%255Bs%255D%2520success.\"><span class=\"s4\">\u201cviolence guarantees success.\u201d<\/span><\/a><\/p>\n<p class=\"p1\">Kalanick\u2019s departure in 2017\u2014when the Uber Files end\u2014did not curtail Uber\u2019s extremism. Since just before their 2019 IPO, Uber has persistently slashed driver pay to demonstrate to investors that they might, at some point, become profitable. <a target=\"_blank\" href=\"https:\/\/www.latimes.com\/business\/technology\/la-fi-tn-lyft-ipo-drivers-20190309-story.html\" ><span class=\"s1\">Acknowledging that misclassification is essential for their viability<\/span><\/a>, the platform giants spent record breaking sums to rewrite the laws they had already broken, while striking deals with labor unions in <a target=\"_blank\" href=\"https:\/\/www.labornotes.org\/2022\/02\/heres-whats-new-bill-jointly-backed-uber-and-teamsters-washington-state\" ><span class=\"s1\">Washington State,<\/span><\/a> <a target=\"_blank\" href=\"https:\/\/www.goiam.org\/news\/iam-district-15-announces-groundbreaking-deal-with-uber-in-nyc\/\" ><span class=\"s1\">New York<\/span><\/a>, <a target=\"_blank\" href=\"https:\/\/www.theguardian.com\/australia-news\/2022\/jun\/28\/uber-and-transport-workers-union-strike-agreement-on-gig-economy-employment-standards\" ><span class=\"s1\">Australia<\/span><\/a>, <a target=\"_blank\" href=\"https:\/\/onlabor.org\/the-surprising-agreement-between-uber-and-ufcw-in-canada-in-legal-context\/\" ><span class=\"s1\">Canada<\/span><\/a>, and the <a target=\"_blank\" href=\"https:\/\/www.gmb.org.uk\/news\/uber-and-gmb-strike-historic-union-deal-70000-uk-drivers\" ><span class=\"s1\">United Kingdom<\/span><\/a>, to exempt app-based workers from employee rights.<\/p>\n<p class=\"p1\">These collaborations, though, have not extinguished the struggle for labor rights. As the media have largely overlooked Uber\u2019s illegal activity, they have also given short shrift to the ways drivers have self-organized on every continent where Uber has extended its tentacles. <a target=\"_blank\" href=\"https:\/\/www.nytimes.com\/2019\/05\/08\/technology\/uber-strike.html\" ><span class=\"s1\">Drivers around the world struck<\/span><\/a> on the eve of Uber\u2019s IPO. In California, they have fought against the draconian Proposition 22, which locks app-based workers into a second-class category. Drivers <a target=\"_blank\" href=\"https:\/\/www.politico.com\/news\/2022\/06\/15\/massachusetts-court-shuts-down-uber-and-lyft-backed-gig-work-ballot-measure-00039465#:~:text=In%2520a%2520unanimous%2520ruling%2520on,by%2520specifying%2520them%2520as%2520%25E2%2580%259Cnot\" ><span class=\"s4\">in other states<\/span><\/a> have struggled to prevent similar laws from going on the books. In Europe and the UK, <span class=\"s5\">drivers have fought for <a target=\"_blank\" href=\"https:\/\/inequality.org\/research\/uk-uber-drivers\/\" ><span class=\"s6\">data rights<\/span><\/a><\/span> in the courts, while maintaining a persistent presence in the <a target=\"_blank\" href=\"https:\/\/www.mylondon.news\/news\/zone-1-news\/our-mental-health-suffering-uber-24289902\" ><span class=\"s1\">street<\/span><\/a>. Increasing gasoline prices prompted <a target=\"_blank\" href=\"https:\/\/www.bloomberg.com\/news\/articles\/2022-03-22\/uber-bolt-drivers-strike-in-south-africa-over-high-fuel-costs\" ><span class=\"s1\">Uber drivers in South Africa<\/span><\/a> to strike for three days in March 2022, while even the <a target=\"_blank\" href=\"https:\/\/www.livemint.com\/news\/india\/delhi-ola-uber-driver-postpone-strike-for-15-days-after-govt-s-assurance-11650468896746.html\" ><span class=\"s1\">threat of recent strikes in India<\/span><\/a> has prompted government action.<\/p>\n<p class=\"p1\">The Uber Files only seem like a huge revelation because the media have been asleep at the wheel. The same economic logics and technological transformations that enabled Uber\u2019s corporate extremism also helped bring about journalism\u2019s <a target=\"_blank\" href=\"https:\/\/hbr.org\/2020\/03\/journalisms-market-failure-is-a-crisis-for-democracy\" ><span class=\"s1\">\u201cmarket failure\u201d<\/span><\/a> following the 2008 financial crisis. As gig work platforms sought to \u201cdisrupt\u201d the service sector, social media platforms such as Facebook disrupted so-called \u201cold media\u201d and their advertising models<span class=\"s2\">. <\/span>Algorithms enabled advertisers to reach ever-more targeted audiences at ever-cheaper rates. <a target=\"_blank\" href=\"https:\/\/www.accountingtoday.com\/opinion\/uber-and-lyft-dominate-expense-reports-for-ground-transportation-claims\" ><span class=\"s1\">By 2016<\/span><\/a>, Uber accounted for half of all ground transport; <a target=\"_blank\" href=\"https:\/\/digiday.com\/marketing\/the-rundown-google-meta-and-amazon-are-on-track-to-absorb-more-than-50-of-all-ad-money-in-2022\/\" ><span class=\"s1\">Facebook, Google, and Amazon<\/span><\/a> today receive half of all advertising revenue. Consequently, local newsrooms\u2013 the very outlets that might have served as forums for debating the merits of transportation regulations\u2013 have been gutted by <a target=\"_blank\" href=\"https:\/\/www.seattletimes.com\/opinion\/study-private-equity-firms-buying-newspapers-cut-local-news\/#:~:text=The%2520paper%2520found%2520that%2520private,America\" s%2520newspapers%2520in%2520recent%2520years.\"><span class=\"s1\">private equity firms<\/span><\/a> and <a target=\"_blank\" href=\"https:\/\/nebraskapublicmedia.org\/en\/news\/news-articles\/hedge-fund-infamous-for-gutting-newspapers-now-wants-to-take-over-20-plus-midwest-papers\/#:~:text=Louis%2520Post%252DDispatch%252C%2520the%2520Omaha,News%2520in%2520San%2520Jose%252C%2520California.\" ><span class=\"s1\">hedge funds<\/span><\/a>, or closed, leaving news deserts. Major outlets such as the <a target=\"_blank\" href=\"https:\/\/www.latimes.com\/business\/hollywood\/la-fi-ct-patrick-soon-shiong-latimes-sold-20180616-story.html\" ><span class=\"s1\"><i>Los Angeles Times<\/i><\/span><\/a><i> <\/i>and the <a target=\"_blank\" href=\"https:\/\/www.washingtonpost.com\/national\/washington-post-to-be-sold-to-jeff-bezos\/2013\/08\/05\/ca537c9e-fe0c-11e2-9711-3708310f6f4d_story.html\" ><span class=\"s1\"><i>Washington Post<\/i><\/span><\/a><i> <\/i>have become the property of individual billionaires, whose hostility to labor is perhaps only rivaled by Uber itself.<\/p>\n<p class=\"p1\">The Uber Files are largely unsurprising to <a target=\"_blank\" href=\"https:\/\/www.iaatw.org\/uber-files-statement\" ><span class=\"s1\">drivers<\/span><\/a>, but they are proving a powerful tool in the struggle for justice in the gig economy. In France, taxi drivers are calling for a <a target=\"_blank\" href=\"https:\/\/www.npr.org\/2022\/07\/13\/1111244746\/frances-macron-defends-his-dealings-with-uber\" ><span class=\"s1\">parliamentary inquiry<\/span><\/a> into Macron\u2019s dealings with the company. Italian taxi drivers, who had been opposing liberalization, <a target=\"_blank\" href=\"https:\/\/braveneweurope.com\/gig-economy-project-taxi-wildcat-strike-ends-after-prime-minister-offers-his-resignation\" ><span class=\"s1\">went on strike<\/span><\/a>, contributing to Prime Minister Mario Draghi\u2019s resignation.<\/p>\n<p class=\"p1\">Members of the U.S. Congress, however, introduced the <a target=\"_blank\" href=\"https:\/\/www.aol.com\/news\/gig-workers-group-slams-bill-201846874.html\" ><span class=\"s1\">Worker Flexibility and Choice Act<\/span><\/a> with bipartisan support. Backed by Uber and the <a target=\"_blank\" href=\"https:\/\/workforceinnovation.net\/\" ><span class=\"s1\">Coalition for Workforce Innovation<\/span><\/a>, the bill would allow workers to opt out of minimum wage and overtime protections in exchange for so-called \u201cflexibility.\u201d While it has little chance of passing during this Congress, its introduction should alert the entire labor movement\u2014and the media\u2013 to the looming threat of corporate extremism.<\/p>\n<p class=\"p1\">Journalism may be the first rough draft of history, but it still needs to be on deadline. Fortunately, workers and citizens may still have a say in what the second draft looks like. If there was ever a time for journalists to pay attention, it\u2019s now.<\/p>\n<p>____________________________________________<\/p>\n<p style=\"padding-left: 40px;\"><em>Brian Dolber (<a href=\"mailto:bdolber@csusm.edu\"><span class=\"s1\">bdolber@csusm.edu<\/span><\/a>) is Associate Professor of Communication at California State University San Marcos. He is the co-editor of <\/em>The Gig Economy: Workers and Media in the Age of Convergence <em>(Routledge, 2021) and a volunteer organizer with Rideshare Drivers United. A former co-chair of Union for Democratic Communications, he is a contributor to <\/em>Project Censored<em>\u2019s <\/em>State of the Free Press 2022<em>.<\/em><\/p>\n<p><a target=\"_blank\" href=\"https:\/\/www.projectcensored.org\/sleeping-at-the-wheel-the-uber-files-the-media-and-the-coup-against-labor-rights\/\" >Go to Original &#8211; projectcensored.org<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>9 Aug 2022 &#8211; Uber\u2019s entire model has been about breaking\u2014if not smashing\u2014labor law (and worker power) through systematic misclassification.<\/p>\n","protected":false},"author":4,"featured_media":217873,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[1009,232,550,1563,2695,1678,461,1059,2892,921],"class_list":["post-217872","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-in-focus","tag-big-tech","tag-capitalism","tag-corruption","tag-expose","tag-international-consortium-of-investigative-journalists","tag-investigative-journalism","tag-technology","tag-transnational-corporations","tag-uber","tag-whistleblowing"],"_links":{"self":[{"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/posts\/217872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/comments?post=217872"}],"version-history":[{"count":0,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/posts\/217872\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/media\/217873"}],"wp:attachment":[{"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/media?parent=217872"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/categories?post=217872"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/tags?post=217872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}