{"id":29651,"date":"2013-06-10T12:00:50","date_gmt":"2013-06-10T11:00:50","guid":{"rendered":"http:\/\/www.transcend.org\/tms\/?p=29651"},"modified":"2015-05-06T12:52:53","modified_gmt":"2015-05-06T11:52:53","slug":"google-isnt-a-social-network-its-the-matrix","status":"publish","type":"post","link":"https:\/\/www.transcend.org\/tms\/2013\/06\/google-isnt-a-social-network-its-the-matrix\/","title":{"rendered":"Google+ Isn&#8217;t a Social Network; It&#8217;s The Matrix"},"content":{"rendered":"<p style=\"text-align: left;\"><i>Trying to analyse the amount of activity on Google+ in comparison to Facebook or Twitter yields little useful information &#8211; because it doesn&#8217;t have the same purpose as them.<\/i><\/p>\n<div id=\"attachment_29652\" style=\"width: 310px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/www.transcend.org\/tms\/wp-content\/uploads\/2013\/06\/matrix460.jpg\" ><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-29652\" class=\"size-medium wp-image-29652\" src=\"http:\/\/www.transcend.org\/tms\/wp-content\/uploads\/2013\/06\/matrix460-300x180.jpg\" alt=\"matrix460\" width=\"300\" height=\"180\" srcset=\"https:\/\/www.transcend.org\/tms\/wp-content\/uploads\/2013\/06\/matrix460-300x180.jpg 300w, https:\/\/www.transcend.org\/tms\/wp-content\/uploads\/2013\/06\/matrix460.jpg 460w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-29652\" class=\"wp-caption-text\">In The Matrix, the hacker Neo discovers how the world is keeping track of what he does. Google+ likes to do the same.<\/p><\/div>\n<p style=\"text-align: left;\">Pretty much everyone (myself included) has been reading <a target=\"_blank\" href=\"http:\/\/www.guardian.co.uk\/technology\/google-plus\" title=\"More from guardian.co.uk on Google+\" >Google+<\/a> wrongly. Because it bears many superficial resemblances to social networks such as Facebook or Twitter &#8211; you can &#8220;befriend&#8221; people, you can &#8220;follow&#8221; people without their following you back &#8211; we&#8217;ve thought that it <i>is<\/i> a social network, and judged it on that basis. By which metric, it does pretty poorly &#8211; little visible engagement, pretty much no impact on the outside world.<\/p>\n<p style=\"text-align: left;\">If Google+ were a social network, you&#8217;d have to say that for one with more than 500 million members &#8211; that&#8217;s about half the size of Facebook, which is <i>colossal<\/i> &#8211; it&#8217;s having next to no wider impact. You don&#8217;t hear about outrage over hate speech on Google+, or violent videos not getting banned, or men posing as 14-year-old girls in order to befriend real 14-year-old girls. Do people send Google+ links all over the place, in the way that people do from LinkedIn, or Twitter, or Facebook? Not really, no.<\/p>\n<p style=\"text-align: left;\">There&#8217;s a simple reason for this. Google+ isn&#8217;t a social network. It&#8217;s <a target=\"_blank\" href=\"http:\/\/en.wikipedia.org\/wiki\/The_Matrix\" >The Matrix<\/a>.<\/p>\n<p style=\"text-align: left;\">Yes &#8211; you know, the one from the film. The one that knows everything you&#8217;re thinking, and which guides what you see and experience.<\/p>\n<p style=\"text-align: left;\">Consider: if you create a Gmail account, you&#8217;ll automatically get a Google+ account. Even if you don&#8217;t ever do anything with it, the Google+ account will track you wherever you&#8217;re signed in to your Google account.<\/p>\n<p style=\"text-align: left;\">If you&#8217;re not signed in when you visit it, Google&#8217;s front page has a &#8220;SIGN IN&#8221; button in red and white in the top right: prime colouring and location to grab your attention.<\/p>\n<p style=\"text-align: left;\">Maps? If you want to save locations, Google+ is pushed at you (for sharing too, though you can avoid it). You have to sign into your Google+ account to edit anything with its Mapmaker facility. (You have to have an account to edit <a target=\"_blank\" href=\"https:\/\/www.openstreetmap.org\" >OpenStreetMap<\/a> too, though there are lots of accounts you can use &#8211; an OSM one, or Google, Yahoo, WordPress, AOL.)<\/p>\n<p style=\"text-align: left;\">YouTube? You <i>can<\/i> use it without signing in (you&#8217;ll get a &#8220;Sign in&#8221; label in the top) but of course you can&#8217;t participate by, say, commenting. Drive? Shopping? Wallet? The soon-to-come paid music service? Google+ demands that you log in, so it can sees it all, and log it.<\/p>\n<p style=\"text-align: left;\">The reason why it doesn&#8217;t seem like much of a social network is that the &#8220;friending&#8221; and &#8220;following&#8221; are just an accidental outgrowth of what it really does &#8211; being an invisible overlay between you and the web, which watches what you&#8217;re doing and logs it and stores that away for future reference.<\/p>\n<p style=\"text-align: left;\">That&#8217;s where the &#8220;Matrix&#8221; part come in. Next time you&#8217;re searching for something, or looking on a map, or searching on YouTube, you&#8217;ll see what Google has decided are the &#8220;most relevant&#8221; results (and of course the &#8220;most relevant&#8221; adverts). If you frequent climate change denial sites, a search on &#8220;climate change&#8221; will turn those up ahead of the sites run by rational scientists. Whatever your leaning, politically, sexually, philosophically, if you let Google+ see it then that will be fed back to you. It&#8217;s the classic &#8220;<a target=\"_blank\" href=\"http:\/\/www.thefilterbubble.com\/\" >filter bubble<\/a>&#8220;.<\/p>\n<p style=\"text-align: left;\">(You can, by the way, escape from the Google+ filter bubble by using its Ajax search API, which simply gives the &#8220;pure&#8221; results like you might have received back in, oh, 2007. But not for much longer. It was <a target=\"_blank\" href=\"http:\/\/googlecode.blogspot.co.uk\/2010\/11\/introducing-google-apis-console-and-our.html\" >&#8220;deprecated&#8221; in November 2010<\/a>. Although it&#8217;s still working as of this writing, in future you&#8217;ll need to sign in with &#8211; you guessed &#8211; a Google account.)<\/p>\n<p style=\"text-align: left;\">Of course, in the post-Google+ world, the &#8220;most relevant&#8221; results are increasingly those which also point to content on Google properties. The idea of the Matrix is that there&#8217;s less and less outside the Matrix. But some people have noticed. The outcry when this version of search was switched on in the US in January 2012 was remarkable: Twitter, Facebook and MySpace developers <a target=\"_blank\" href=\"http:\/\/www.guardian.co.uk\/technology\/2012\/jan\/24\/facebook-twitter-myspace-google-add-on\" >united in writing a plugin called &#8220;Don&#8217;t Be Evil&#8221;<\/a>, which stripped out the search biasing that Google seemed to be adding in so as to push its product in peoples&#8217; faces, and make it seem more popular than it was. Well, the Matrix doesn&#8217;t really allow for things outside the Matrix; and Facebook, Twitter and (less so) MySpace all lie beyond its spidering. And in Europe, the antitrust commissioner Joaquin Almunia has said that Google has to make &#8220;more concessions&#8221; over how it presents search results &#8211; where it presently gives its properties a lot of prominence &#8211; if it&#8217;s to avoid a big court battle.<\/p>\n<p style=\"text-align: left;\">Google+&#8217;s designs on our movements haven&#8217;t gone unnoticed. Ben Thompson, author of the Stratechery blog, <a target=\"_blank\" href=\"http:\/\/stratechery.com\/2013\/the-tragic-beauty-of-google\/\" >has made this point recently<\/a>, as has Benedict Evans of Enders Analysis in <a target=\"_blank\" href=\"http:\/\/ben-evans.com\/benedictevans\/2013\/5\/21\/google-io\" >his Google I\/O impressions<\/a>.<\/p>\n<p style=\"text-align: left;\">Thompson first:<\/p>\n<p style=\"text-align: left;\">Think about it: what is more valuable? [Facebook&#8217;s] Inane chatter, memes, and baby photos, or every single activity you do online (and increasingly offline)? Google+ is about unifying all of Google&#8217;s services under a single log-in which can be tracked across the Internet on every site that serves Google ads, uses Google sign-in, or utilizes Google analytics.<\/p>\n<p style=\"text-align: left;\">Every feature of Google+ \u2013 or of YouTube, or Maps, or GMail, or any other service \u2013 is a flytrap meant to ensure you are logged in and being logged by Google at all times.<\/p>\n<p style=\"text-align: left;\">And Evans:<\/p>\n<p style=\"text-align: left;\">Just as Microsoft cross-leveraged Windows and Office, and then Internet Explorer, Google is cross-leveraging search, Gmail, Maps, Android and everything else, tying them together with Plus.<\/p>\n<p style=\"text-align: left;\">The objective is to index not just the web but the users &#8211; to drive better understanding of the data by knowing how and where people use it. This is the point of Google Plus &#8211; it&#8217;s not a social network, but a unified Google identity to tie all of your search and indeed internet use together in a Google database just like Pagerank.<\/p>\n<p style=\"text-align: left;\">If you want an alternative way to think about Google+, you could start with Horace Dediu&#8217;s wonderful metaphor <a target=\"_blank\" href=\"http:\/\/www.asymco.com\/2013\/04\/10\/making-rain\/\" >comparing what Google does to catching fish<\/a>:<\/p>\n<p style=\"text-align: left;\">Google tries to make a business succeed through having a huge amount of _flow_ in terms of data, traffic, queries and information that is indexed. So think about this idea of them tapping into a vast stream. The more volume that is flowing through the system the more revenue they generate.<\/p>\n<p style=\"text-align: left;\">As so given this very rough analogy I try to sharpen it up by saying: imagine it more as a river. And even more than a river, as a watershed, a river basin. Perhaps a giant basin the size of a continent. The business is, let&#8217;s say, capturing fish at the mouth of the biggest river, before it exits into the ocean at its delta.<\/p>\n<p style=\"text-align: left;\">And so your job (as Google) is to catch fish mostly at one point. It&#8217;s the most efficient way to catch fish because you have the most flow of water at that point and building nets is not trivial.<\/p>\n<p style=\"text-align: left;\">If you use that metaphor, then Google+ puts radio tags on all the fish. It&#8217;s so much easier to know where they&#8217;re going. (Ignore for a moment that you&#8217;re the fish. It only gets in the way.)<\/p>\n<p style=\"text-align: left;\">The question really is, now you know that, are you comfortable with it? Personally I always found the choice at the heart of The Matrix a puzzling one. The choices seemed to be: you can know that the world you live in is a blasted, awful place with a dire climate, or you can live in what seems like a fairly comfortable world (as long as you don&#8217;t mess with the agents, of course).<\/p>\n<p style=\"text-align: left;\">To be honest, I always wondered whether the people whose &#8220;lives&#8221; (computer-generated or no) were upended by Neo, the hacker hero of the film, really liked having that choice made for them.<\/p>\n<p style=\"text-align: left;\">Anyhow, that&#8217;s what Google+ is about. Discussing it as if it were a social network which needs activity in the way that Facebook and Twitter do misses the point. It really doesn&#8217;t matter if you never use it, never fill out your profile, never fill a circle, never get added to anyone&#8217;s circle. What matters to Google is that you&#8217;re signed in, in order that it can form its matrix of knowledge about you.<\/p>\n<p style=\"text-align: left;\">So now that you know: red pill or blue pill? Sign in or sign out?<\/p>\n<p style=\"text-align: left;\">_______________________<\/p>\n<p style=\"text-align: left;\"><i>Charles Arthur is the Guardian&#8217;s <a target=\"_blank\" href=\"http:\/\/www.guardian.co.uk\/technology\" >technology<\/a> editor. Prior to that he covered science, technology and health at the Independent for nine years.<\/i><i><\/i><\/p>\n<p style=\"text-align: left;\"><a target=\"_blank\" href=\"http:\/\/www.guardian.co.uk\/technology\/blog\/2013\/jun\/04\/google-plus-the-matrix?CMP=EMCNEWEML6619I2\" >Go to Original \u2013 guardian.co.uk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes &#8211; you know, the one from the film, which knows everything you&#8217;re thinking and guides what you see and experience. If you create a Gmail account, you&#8217;ll automatically get a Google+ account. Even if you don&#8217;t ever do anything with it, the Google+ account will track you wherever you&#8217;re signed in to your Google account.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65,62,60],"tags":[],"class_list":["post-29651","post","type-post","status-publish","format-standard","hentry","category-anglo-america","category-media","category-whistleblowing-surveillance"],"_links":{"self":[{"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/posts\/29651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/comments?post=29651"}],"version-history":[{"count":0,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/posts\/29651\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/media?parent=29651"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/categories?post=29651"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.transcend.org\/tms\/wp-json\/wp\/v2\/tags?post=29651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}